Term & Conditions of Trade for Internet
All prices are internet only prices
All payments are processed by PayPal.
Payment in full must be received before any goods can be dispatched.
Cancellation of Orders
You are free to cancel any order within 7 days from receipt
Cancellation requests must be sent by email only to the Cardiff
office together with the item reference number.
All transportation and administration costs for cancelled
orders must be paid by the purchaser.
Purchaser must check the condition of item delivered prior
to signing or sign ' Goods unchecked'.
Responsibility for ownership of the goods passes to purchaser
once we have delivered them.
We can only deliver goods to the same address to which the
card used to pay for the goods is registered.
Delivery charges are automatically calculated at the checkout
procedure of the shopping cart.
All delivery is subject to stock availability.
No claims for damaged goods will be accepted if goods are
signed for in good condition.
Returns and Refunds
Refunds can only be made by the method originally used to
pay for the goods.
Refunds will be processed as soon as the returned goods have
received back and checked as OK by us.
Goods that have been altered from their original condition
or have been misused in some way cannot be returned.
Goods cannot be returned as faulty where a specific defect
in the product was
brought to the attention of the customer at the point of sale.
Orders for software products cannot be refunded once the software
has been opened.
These terms and conditions do not affect
your statutory rights
You can now recycle your old electricals with us.
If you’re buying a new electrical item, we will recycle your old one for free.
Unwanted electrical equipment is the UKs fastest growing type of waste.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.
We can help
We are pleased to offer our customers the chance to recycle their old electrical items. Items may be returned back to the store for subsequent recycling
To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.
What is WEEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.
Find more information on WEEE recycling, and locate your local recycling centre, at www.recyclenow.com.